A great article that was shared with me left me thinking this week: "You’re hard on the problem and respectful of the people”

From any challenge or issue, either personal or professional - sometimes all energy gets misplaced on the wrong area: the people side. People will royally screw up, and that’s the fact of life. In fact, it’s very human of us.

But if we spend all the energy at the problem: what is is, why is it, how is it - with merciless precision, it becomes a ‘us’ versus that — versus “you” versus me”.

Treat people with utmost grace and patience. And then both of you can work together on making a problem part of your distant past.