Listen with your eyes.
You know you’ve checked out. Cue the nodding, the ‘uh-huhs’, and repeating their last word.
Been there so many times. One of the worst areas that I struggle with… because my eyes tell all, glossy and wandering.
How do I reverse this? Experiments with rehashing what they said, summarizing ‘here’s what I heard”, and finding a personal thing to relate too.
And then I find their eyes might light up too.