Informal India
I am in India this week. It's been a lovely trip being back with my family.
An observation: I am amazed how much gets done through intimate, process-less channels.
There is a milk person who comes to your door who knows your preferences.
Good off-market flats are found through word of mouth.
Fruit vendors don't sell you a bad orange because they know it's sour, and if you're short money: they trust you'll come back tomorrow to pay your tab.
In a country of a billion people, amazed at how intricate and personal it always is.